Moncow UX and its product, AI Marketing Tool ("we"), are committed to protecting the privacy of our users. This policy describes how we collect, use, and share your personal information when you use our services to create, store, and automatically post content to social media accounts.
1. Information We Collect
We collect the following types of information to provide you with the best service:
- Account Information: When you register for the AI Marketing Tool, we collect your name, email address, and other contact information to create and manage your account.
- Social Media Information: To perform the auto-posting function, we require you to connect your social media accounts. We will access the following information:
- Public information: Name, profile picture, user ID.
- Necessary permissions: Access rights to create posts, schedule them, and interact with pages/groups you manage.
- User Data:
- Post content: The posts you create or store on our system.
- Posting schedule: Information about the time and platform for posts that you have set up.
2. How We Use Your Information
We use your information for the following main purposes:
- Providing Services: We use account information and social media data to allow you to create, schedule, and automatically publish content to your social media accounts.
- Product Improvement: We analyze data to understand how users interact with the AI Marketing Tool, which helps us improve features and user experience.
- Customer Support: We use contact information to address support requests and technical issues.
- Notifications: We send you updates about our services, new features, or other important announcements.
3. Sharing Information with Third Parties
We are committed to not selling, renting, or disclosing your personal information to third parties, except in the following cases:
- With Social Media Platforms: Necessary information (such as post content and schedule) is shared with social media platforms to fulfill your posting requests.
- As Required by Law: We may disclose your information when legally required by authorities or to comply with legal regulations.
4. Information Security
We use industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet or electronic storage is completely secure.
5. User Rights
You have full control over your personal information, including:
- Access and Update: You can access and edit your account information at any time within the application settings.
- Data Deletion: You can request to delete your data by sending a request via email or through available options in the application. We will delete all collected data (unless required to retain it for legal compliance).
6. Contact
If you have any questions about this privacy policy, please contact us:
- Phone: +84 978 975 036
- Email: contact@moncow-ux.com